Courses
- Leading an Improvement Task
- Improving Management Decision Making
- Lean and Six-Sigma for Executives
- Problem Solving
- Statistical Process Control (SPC) Using WinChart®
- Driving Out Waste and Cost
- Analysing and Interpreting Data
- Improvement Tools and Techniques
- Implementing an Improvement Plan
- Emerging Management Competencies
Every organisation needs to generate revenues in order to continue to exist. Income must cover costs and also provide working capital for future operations.
How will this goal be met? The traditional method is to focus on outcomes ("management by results"): just set clear objectives and targets for departments or functions, monitor delivery and issue warnings to anyone who is failing.
This, however, can lead to conflicts between departments each seeking to maximise their own impact and to behaviours which "distort data" or "distort the system" to make the outcomes look good. Then one day everything can come crashing down!
There is a better way. This better way focuses on the processes and systems that generate the outcomes. Taking waste, or non value added activity out of a process will reduce costs. Looking at the organisation as a system and understanding the interconnections and interactions between the various parts will provide a focus for reducing waste.
This better way is known as "Continual Improvement".
We offer a variety of programmes that cover various approaches to Continual Improvement.
Browse through our programmes and contact Stuart Swalwell on 01335 347814 or 07941 842780 for more information.
